A teaching, coaching, organizing, production management, internal - external customer communications authority in the Auto Body Repair industry.
Why Change?What to Change?What to Change to?How to Sustain the Change?
Are your current auto body shop's production, customer satisfaction ratio, efficiency, front office efficiency or other operations less than desirable?
Are you a leader in the Auto Body Repair industry?
If yes, do you want to maintain your Auto Body Repair status?
If no, would you like to be?
Not changing, as the world is changing, is a sure strategy for being left behind.
Determining what to change is relatively simple.
Most Auto Body technicians, paint shop and office employees at all levels,
in your Body Shop know what to change.
Most Body Shop owners, managers and supervisors;
Reduce the office and production problems into mini projects and attempt to solve them one at a time.
Choose the easiest problems first, or even worse yet, attack all of the problems at the same time.
These strategies lead to temporary solutions and wastes employee's time and money.
Acting on the first three items above is actually the easy part. Sustaining the change is most challenging.
Without the body shop's staff “buying in” to the solutions your Auto Body Shop will only see short term gains.
All Body Shop's have a culture. Some cultures are developed on purpose while
Web Hosting powered by Network Solutions®